1. What Courier Company we are using for Msia Order ?
We use J&T Courier and Best Express at the moment.
2. What Courier we using for Singapore Order ?
Currently we have Singpost Normal & Reg Mail,Smartpac and for Bulky Parcel we will use Qexpress.
3. What is the PROMO CODE to apply discount on website ?
No Promo Code needed! Just Cart in your item and you can see the Discount in your cart!
4. BACKORDER (BO) waiting time ?
BO = PREORDER
Estimated 2 weeks +-
(CNY HOLIDAY EXPECTED LONGER WAITING TIME DUE TO CLOSURE OF FACTORY OF SUPPLIER)
5. What does SG IN STOCK mean ? Can Msia place order for SG IN STOCK ?
SG IN STOCK = Ready stock in SG
Msia Order which place order for SG IN STOCK will proceed as Backorder .
IN STOCK = Ready stock in Msia
Ready stock will mail out in 1-3 days except for SG order which will need to wait for Backorder .
Both SG In stock or In stock can be ordered just the waiting time is different .
6.What is Ibanking Nick Name ?
Ibanking Nick name that u set up for bank transfer. If u didnt set up any, just put your name will do when submit the bank transfer details.
7. Bank Transfer steps:
Chose Bank Transfer > Login to your bank page to do transfer > go back to payment page to update payment details.
Refrrence number is the transaction number after payment done, if u dun remember to write down just put 1234. We will try to assist you for verify .
